HOW TO ORDER?

Ordering is easy and safe with payments powered by Mollie - follow these four simple steps.

	Browse for the item(s) you would like to order.
	Add item(s) to your shopping basket.
	Click "Order Now" to continue to the checkout.
	Click "Pay Now" and enter our secure payment area, choose to pay using your card or your PayPal account.

CHOOSE A WAY TO PAY - By Card or by PayPal account.

Our secure payment server at Mollie is one of the world's best Internet prepayment systems. Mollie encrypts all of your personal information, including card number, name, and address, so that it cannot be read as the information travels over the Internet. If you prefer to pay with your PayPal Account you are welcome to do so, it is one of the most secure ways to pay online as you don't need to enter your card details at any stage during the transaction.



THE IK BOOKSHOP accepts most credit and debit cards. A PayPal account is not needed.


ALTERNATIVE METHODS OF PAYMENT
If you do not wish to pay on-line​ we can send you a PRO-FORMA INVOICE by post or my email, please write to THE IK BOOKSHOP with your order details and send it to either:

FAX: +44 (0)1947 811 999

BY POST: The IK Foundation, Franz-Joseph-Str. 11, 80801 Munich, GERMANY

CONTACT If you have any queries regarding your order, delivery or non-delivery, you can contact THE IK BOOKSHOP - please CLICK HERE.


SHIPPING CHARGE & TIME
Total shipping/handling charge is calculated based upon your choice of shipping method, the weight of your order, and your geographical location. You can verify the total cost before making payment.

You can order from THE IK BOOKSHOP 24 hours-a-day every day of the year and we ship your order immediately we have cleared the payment. We do everything in our power to make sure that your order is shipped as quickly as possible. Deliveries seldom take more then 20 days in Europe (EC) and 30 days to the rest of the world.

Payment of shipping between THE IK BOOKSHOP and you are a special service that is registered separately on your order. Note that we can not refund the shipping cost for any return of goods.


RETURNS POLICY
Returns of any goods purchased are subject to THE IK BOOKSHOP returns policy as set out below.

At THE IK BOOKSHOP we would like to make your shopping experience as easy as possible, we have therefore made our global returns policy very simple. If you are unhappy with any item you have purchased from THE IK BOOKSHOP (on-line or by mail order) simply return it to us in its original condition with your Order Reference Number within 14 working days of receipt and we will issue a refund for the price of the item. The IK Foundation strives to do so within 7 bank days. We recommend that you obtain proof of posting.

For the correct return address and a formal complaint approval / case reference, you are welcome to contact THE IK BOOKSHOP - please CLICK HERE.


TAXES & DUTIES
NOTE: Depending on your country of residence The IK Foundation sends packages from its warehouse within the EU. So all countries outside the EU (so called third countries) can, where appropriate, add additional taxes or duties to your order that aren't reflected in our pricing. Contact your local Customs office for those charges. Additionally, some countries may charge an extra handling fee within that country. These costs beyond the control of the IK Foundation are the customers responsibility to pay in full.


OUT-OF-STOCK
If any item you have chosen is unavailable you shall be contacted via your e-mail address or by post. Out-of-stock goods marked "To Follow" on your delivery note will be forwarded automatically- you don't need to contact us again. All orders subject to availability.


DELIVERY, DAMAGE OR SHORTAGE
Any damage or shortage must be notified to the carriers and THE IK BOOKSHOP within three days of receipt of the goods otherwise no claim can be made. Refunds will be given at the discretion of the Company Management.


DONOR POLICY
The following points define The IK Foundation's Donor Policy:

	Philanthropy is based on voluntary action for the common good, it’s a voluntary cooperative venture between the donor and the IK Foundation.
	As a donor to IK, one is aware that: IK Foundation is an autonomous not-for-profit and non-governmental organisation that is not ruled by financial, political, religious or governmental constraints, it' s able to build unique and independent networks to collaborate on new and important endeavours.
	The donor can be assured their philanthropic contributions will be used for the purposes for which they were given. But a donor cannot and will not be able to influence IK’s work and its results.
	The donor will - if they wish - receive appropriate acknowledgement and recognition.
	The donor can be assured that information about their donations is handled with respect and confidentiality to the extent codified by law.
	The donor can expect that all relationships with individuals representing organisations of interest to the donor will be professional in nature.
	The donor has the opportunity for their name to be deleted from mailing lists that an organisation may intend to share.
	The donor is free to ask questions when making a donation and to receive prompt, truthful and forthright answers.
	The IK Foundation is free to reject possible philanthropic donations, in such an event, any eventual donations will be returned to said donor.
	Philanthropic contributions to the IK Foundation - in the form of money, resources or services, cannot be withdrawn by the donor.